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 Social Academic Service: Teachers Training: English Conversation

by: Marites Piguing Hilao


As part of Bangkok University Language Institute's Academic Services, the committee of Social Academic Services held a one day training course for two schools in Thailand; Bungkhaoyon School, Pathumtani on the 28th of April and 2nd of May at Watprayurawongsawas School, Bangkok. The training aimed at helping teachers brush up their conversation skills to prepare them in their daily regular conversation routine as well as to make them prepared for the coming of the ASEAN fusion in their working environment. The one day training was divided into four different topics: Greetings and Introduction, Small Talk, Asking for and Giving Directions, Telephoning.


The training was well attended by teachers in their respective schools. They enthusiastically and actively participate in the training and were looking forward for more training to come. It is recommended that to ensure a more effective programme that could result to a more effective and confident conversing teachers in English, it is suggested that the training should be more than one day training course for teachers.


อาจารย์อรรถสิทธิ์ ชวนพิพัฒน์พงศ์: Corporate Training @ Thailand Post




1. ได้มองเห็นปัญหาของการใช้ภาษาอังกฤษในที่ทำงาน


ด้วยหน่วยงานที่มีโอกาสไปให้บริการทางวิชาการนี้มีลักษณะเป็นการให้บริการลูกค้าทั้งชาวไทย และชาวต่างชาติ การเป็นวิทยากรภายนอกทำให้ได้มีโอกาสพบปะพูดคุยกับพนักงาน / เจ้าหน้าที่ ที่ปฏิบัติงานจริง สิ่งนี้ทำให้มองเห็นถึงความต้องการของผู้เรียนในอีกลักษณะหนึ่ง กล่าวคือผู้เรียนต้องการเรียนรู้เพื่อนำไปใช้ในการทำงานจริง หรือต้องการใช้ภาษาอังกฤษในการสื่อสารในชีวิตประจำวัน มากกว่าการเรียนที่เน้นหลักภาษา หรือคำศัพท์


2. ได้รับการแบ่งปัน ประสบการณ์และความรู้ที่หลากหลาย (ทั้งด้านการใช้ภาษาอังกฤษ และความรู้รอบตัว)


เพื่อตอบสนองความต้องการของผู้รับการบริการ (ผู้เรียน) ที่ต้องการฝึกฝน เพิ่มพูนความรู้ความชำนาญด้านการใช้ภาษาอังกฤษเพื่อนำไปใช้ในการทำงานในชีวิตประจำวัน วิทยากรมีความจำเป็นต้องเรียนรู้ สินค้า รูปแบบ และลักษณะการให้บริการของหน่วยงานนั้นๆ เพื่อเตรียมการสอนที่สอดคล้องกับความต้องการของผู้เรียน นอกจากนี้ผู้สอนยังได้มีโอกาสเรียนรู้ และสอบถามข้อสงสัยโดยตรงจากผู้เรียน หรือผู้ปฏิบัติงานที่มีประสบการณ์โดยตรงอีกด้วย




A.Hnin Pwint Han: Enhancing Awareness for ASEAN Community


Being invited as a guest speaker in the outside community gives me a lot of challenging experiences. First of all, I need to prepare myself confidence building, lecture content to meet with the participants' needs for those who are not our students, but community leaders from different regions and the lecture -based workshop is not designed for English classrooms, but for mature young adults from different backgrounds who speak different ethnic languages neither Thai nor English from different organizational behavior. This self- confidence inspires community service participants in making their own confidence building to express their way of thinking, knowledge sharing etc. Being rooted from this good start of self-confidence, it moves forward to both individual capacity building, as well as community capacity building including strengthening the skills, overcome the daily obstacles through critical thinking exercises, change the attitude, visions, competencies and abilities of people and communities in developing societies, so they can overcome the causes of their exclusion and suffering. ASEAN Community is around the corner, just about to reach in 500 days, but the participants I gave lecture merely know any knowledge about ASEAN. ASEAN Community will bring both positive and negative outcomes. Building ASEAN Community can enhance the mutual respect of cultural differences and religious belief, sense of security, but at the same time ASEAN Economic Community can be a very cruel monster if we are not well prepared to be skillful and competent to possibly encounter losing jobs and double standard inequality, no income security, job security, food security, health security. Our jobs, our foods, our lands , our resources will be robbed away from borderless investors and exploiters. Last, but not least, I can make use of my study , international relations and world horizon in ASEAN Study as a guest speaker. Also, I can encourage them to improve and aware of the importance of English Communication Skill.




A. Jonathan Gray: Corporate Training@CAT Telecom


Having the opportunity to teach corporate training courses has been a wonderful experience, exploring my own personal creativity and ability to turn what may be a very boring topics and mundane processes into interactive activities that are relevant and useful for a group of students who are much older than I am use to teaching. Going to the corporate sites also has given me the chance to meet with many people from different walks of life, turning my self from teacher to student by learning what is actually important to the students in their everyday life, concerning language ability, which often times differs greatly from that of University aged students.




Dr. Kanchana Khamnungsook: Corporate Training@CAT Telecom and Thailand Post Co., Ltd.


At first, I thought I didn't get that much from teaching outside. I felt, instead, I just took all my teaching experience that I had gained from teaching here at BU to do the jobs. In retrospect, though, I think the training experience has sharpened my language teaching skills.


Well, I mean, in the past, I taught only content-based English courses, not that much of language teaching. Then I was assigned to teach people with limited knowledge of English, and virtually non-existent foreign language skills. I had some unpleasant feedback at first such as speaking too fast and giving unclear explanations. And this is where I got my motivation to find a way to adjust.


I started to read language teaching theories, something I had never done because I felt it was unnecessary. And that self-motivated study got me to experiment with the use of visual materials in the classroom. I also started to rephrase sentences when students did not understand, and I did it very slowly with graphic details and examples—I even acted that out to get them to see what I mean.


So what have I got from teaching outside? I could improve my language teaching skills. And this is what I have brought back to my regular classes. I now depend more on visual materials to get students to see what is inside my head; I act out more, and this helps create a more relaxing atmosphere in the classroom. And I am very patient now in trying to explain and rephrase over and over until students give me understanding nods. Well, students like me more now, and I am happy.